We encourage you to leave valuables, large bags, and other personal belongings at home. For the safety of our visitors and the collection, all bags entering or leaving the exhibit, including purses, are subject to inspection.

Backpacks and duffle bags are not permitted in the exhibit.

Prohibited

• Backpacks, luggage, and duffle bags
• Paints and aerosols
• Indelible markers
• Weapons of any type
• Outside food and beverages (including alcohol)
• Food of any type is not permitted in the gallery
• Any item deemed by exhibit security or venue management to be inappropriate
• Bikes, helmets, skateboards, Heelys, rollerblades, and non-mobility aid scooters are not permitted
• Camping chairs

Permissible

• Walkers, mobility scooters, and other mobility aids
• Strollers
• Cameras (still/video)
• Service animals – for non-traditional service animals please contact the exhibit before your visit

Prohibited items will not be stored by venue management or on-site.

Immersive Frida Kahlo reserves the right to amend the above restrictions without notice. If you are unsure about an item you are bringing with you, please contact us at ticketing.toronto@immersive-frida.com for more information.

Exhibit

The entrance, lobby, and gallery are entirely wheelchair accessible. The only exception is a raised platform in the gallery that offers an overhead perspective and is only accessible by a flight of 17 stairs. This isn’t critical to the overall immersive experience and will not prevent you from making your way through the gallery.

Washrooms

There are no barriers to the gallery washrooms however the men’s washroom in the gallery does not have an accessible stall (the women’s washroom does).

There are accessible stalls in both men’s and women’s exit-hallway washrooms. These can be used without having to exit the exhibit.

Sensory Advisory

This exhibition contains bright lights that may cause discomfort for people with photosensitivity. Viewer discretion is advised.

Part of the immersive experience is the music which can at times be loud. This may cause discomfort for people with sensitive hearing. Earplugs are available upon request.

If you need to leave the gallery, you are welcome to re-enter through the lobby after taking a break.

Immersive Frida Kahlo contains artwork and animation that some viewers may find sensitive. Viewer discretion is advised.

Masks

Masks are mandatory for everyone regardless of vaccination status. An exception can be made for persons who are reasonably accommodated by not wearing one in accordance with Toronto By-Law 541-2020 and arranged in advance by contacting ticketing.toronto@immersive-frida.com.

Arrangements must be made with Immersive Frida Kahlo prior to attending the exhibit. Please email us if you require additional accommodations not mentioned on this list.

Seating & Mobility Aids

Wheelchairs, walkers, and scooters are all permitted. We have one first-come, first-serve wheelchair on-site for those who need it, and a number of folding chairs that can be brought into the exhibit for folks who have a hard time standing for extended periods of time.

Service Animals

Service animals are permitted, but please be advised that the volume and visuals may be uncomfortable for animals. For non-traditional service animals please contact us at ticketing.toronto@immersive-frida.com.

Access 2

Patrons supporting persons with disabilities receive free admission to the exhibit and do not require a ticket for entry. At no time will a patron with a disability who is accompanied by a support person be prevented from having access to his or her support person while on the exhibition premises.

Exhibit opens 15 minutes before the first entry time of the day and closes 15 minutes after the start time of last entry time of the day.  For entry time please see the ticketing calendar when you click BUY TICKETS

Location

Immersive Frida Kahlo is located at:

1 Yonge Street
Toronto, ON, M5E 1W7
Canada

Parking

The exhibit does not have dedicated onsite parking, but there are a number of public parking lots nearby.

The closest lots are across the street on Queens Quay and just north of 1 Yonge on Yonge Street (pricing may vary). There is a shoulder outside the front entrance for drop-offs close to ramp access.

Transit

The closest subway station to 1 Yonge Street is Union Station (a 10-minute walk).

The closest streetcar stops to 1 Yonge Street are:

• Queens Quay East at Yonge Street
• Yonge Street at Queens Quay East north side
• Queens Quay West at Bay Street east side
• Queens Quay East at Freeland Street